FAQs

All our plants are real and living, carefully sourced from trusted local growers and nurseries in Kenya.

Browse by category (e.g., Indoor, Flowering, Easy Care) or discovery themes like “Air-Purifying” or “Bright & Cheerful”. Each product page includes care instructions, light requirements, and difficulty level to help you choose.

Yes, most plants come potted. You can also choose from planter options like clay pots, fiber planters, and rattan planters—sizes and prices are listed on each product page.

Each plant is unique, so there may be slight variations in size, shape, and color. We ensure every plant meets our quality standards before delivery.

Currently we are doing Delivery in Nairobi alone.

• Nairobi & nearby areas: 1–2 working days
• Other regions: 2–5 working days

We pack every plant safely and securely in eco-friendly materials to prevent damage and ensure it arrives healthy.

Yes, you can request a preferred delivery date at checkout or contact our team after placing your order.

We accept M-Pesa, bank transfer, and credit/debit cards. Payments are processed securely through our payment partners.

Currently, cash on delivery is available for selected locations. Please check with our support team to confirm if your area qualifies.

If your plant arrives damaged, wilted, or unhealthy, contact us within 24 hours of delivery with photos. We’ll replace it.

Each plant comes with a care card. You can also find plant care tips and troubleshooting guides on our website.

You can cancel or modify your order within 6 hours of placing it, as long as it hasn’t been shipped.

Because plants are perishable, we accept returns within 12 days from when the plant has been delivered. However, after 12 days we do not accept returns.

Yes, we offer bulk orders and custom packages for interior decor, gifting, and landscaping projects.

Absolutely! We collaborate with local nurseries, plant shops, and decor brands. Get in touch via our Partnerships page.