12 - DAY GUARANTEE

• 12-Day Healthy Plant Guarantee

  We want you to love your plants — and see them thrive! That’s why every plant you buy from us comes with a 12-Day Healthy Plant Guarantee.

• What’s Covered

  If your plant shows signs of poor health, severe wilting, or pest issues within 12 days of delivery, we’ll happily:

  • Replace the plant with a new one, or
  • Offer store credit of equal value.

  Just contact us within the 12-day period and share a photo of the plant along with your order details.

• What’s Not Covered

  Our guarantee doesn’t apply to:

  • Damage caused by improper care, overwatering, or lack of sunlight.
  • Natural growth variations (size, color, or shape may differ slightly).
  • Planters or accessories — only live plants are covered.

• Our Tip

  To help your plant settle in, give it a few days to adjust to its new environment. If you’re unsure about care, check the care guide provided or reach out — our team is happy to help!